VIRTUS Data Privacy

VIRTUS Data Centres (“VIRTUS”, “we”, “us” or “our”) is committed to respecting and 
protecting your privacy.
This Privacy and Cookie Policy explains how VIRTUS may collect, use and protect personal 
information when you visit the VIRTUS Community Hub (“Community Hub”).
The Community Hub is primarily an informational website providing visitors with 
information about VIRTUS, its developments and related community information.
The Community Hub does not provide functionality for visitors to create accounts, post 
comments, upload information, participate in discussions, complete surveys or submit 
online forms.
The only direct method of interaction provided through the Community Hub is a contact 
email address, which visitors may voluntarily use if they wish to ask VIRTUS a question.

Where VIRTUS determines how and why personal information collected through or in 
connection with the Community Hub is processed, the relevant VIRTUS legal entity acts as 
the data controller.
Address:
20 Balderton Street, LONDON, W1K 6TN
Privacy/Data Protection Contact:
privacy@virtusdcs.com
The ICO Transparency Guidance says privacy information should include relevant 
organisational and DPO/contact information, purposes and lawful bases, recipients, 
international transfers where applicable, retention arrangements and information about 
people's rights.

There are two principal ways in which information may be obtained when you use the
Community Hub.

The information actually collected will depend upon the technical configuration of the 
Community Hub and your applicable cookie choices.

You are not required to email VIRTUS in order to access the publicly available information 
on the Community Hub.
We recommend that you do not include sensitive personal information in your email 
unless it is necessary for us to understand or respond to your question.

Depending on the circumstances, VIRTUS may use information associated with the 
Community Hub to:

VIRTUS will not use information collected through the Community Hub for purposes that 
are incompatible with the purposes for which it was collected without an appropriate legal 
basis.

Where the information concerned constitutes personal data, VIRTUS will process it using 
an appropriate lawful basis under applicable data protection legislation.
Depending upon the particular processing activity, this may include:
Legitimate interests 
VIRTUS may process information where necessary for legitimate purposes such as 
operating and securing the Community Hub, managing communications and responding 
to questions, provided those interests are not overridden by the individual's applicable 
rights and interests.
Consent
Where a particular processing activity requires your consent, VIRTUS will ask for it.
This may apply, for example, to certain cookies or similar technologies used on the 
Community Hub.
Where processing relies on consent, you may withdraw that consent.
Legal obligation 
VIRTUS may process information where necessary to comply with an applicable legal or 
regulatory obligation.

The Community Hub does not contain interactive forms or user accounts.
If you have a question regarding the information available on the Community Hub, you can 
contact VIRTUS using the email address provided:
Community enquiries:
community@virtus.com
When you select the contact link, your email application may open and allow you to send 
a message directly to VIRTUS.
Sending an email is entirely voluntary.
If you email VIRTUS, the information contained within your message will be used primarily 
to review and respond to your enquiry and, where appropriate, manage related 
correspondence.

When you visit the Community Hub, cookies or other storage and access technologies 
may be used.
Cookies are commonly used to enable or support website functionality. Other storage and 
access technologies can include technologies such as tracking pixels, device 
fingerprinting, web storage, scripts and tags. These different technologies fall within the
scope of the ICO's current Storage and Access Technologies guidance. 
The Community Hub may use these technologies for purposes such as:

The exact technologies used should be reflected in the Community Hub's cookie 
preference centre or cookie list.

When you first visit the Community Hub, you may be presented with a cookie banner or 
preference mechanism.
Where a technology requires consent, VIRTUS will provide an opportunity to make an 
appropriate choice before using it.
Depending on the technologies actually deployed, available choices may include:
Accept all 
Selecting “Accept all” permits the optional cookies and similar technologies identified in 
the cookie preference mechanism to be used.
Reject optional cookies 
Selecting “Reject optional cookies” means technologies requiring your consent will not be 
used.
You will still be able to view the publicly available information on the Community Hub.
Manage preferences 
Selecting “Manage preferences” will allow you to review applicable categories and make 
more detailed choices about optional technologies.
VIRTUS will not treat simply continuing to browse the Community Hub as acceptance of 
technologies where affirmative consent is required.
The ICO's final 2026 guidance addresses when consent is required, applicable exceptions, 
requesting and managing consent, technologies that should not be pre-enabled, and 
record keeping for user preferences.

VIRTUS may use service providers to support the operation, hosting, security and 
maintenance of the Community Hub.
Where appropriate, personal information may also be shared with:

VIRTUS will apply appropriate data protection arrangements where another organisation 
processes personal information on its behalf.

VIRTUS will keep personal information only for as long as necessary for the purpose for 
which it was collected, taking account of relevant legal, regulatory and business 
requirements.
This includes information voluntarily supplied when emailing VIRTUS.
The retention period for cookies and similar technologies will depend on the technology 
concerned and should be made available through the Community Hub's cookie 
information where appropriate.
The ICO Transparency Guidance states that privacy information should include retention 
periods or, where this is not possible, the criteria used to determine them.